Scenario: A traveler is in an airport waiting for the last leg of a flight home when their flight gets abruptly canceled due to bad weather. Write a message from the airline app notifying them of the cancellation and what they need to do next.
IMPORTANT FLIGHT UPDATE [02/21/2021 at 05:15:33 PM]
We owe you an apology. Your flight 2877 has just been canceled*, but don’t worry – we’ve reserved your spot on the next one.
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Please see our customer service desk for immediate assistance.
*See details
